Cancellation Policy

Cancellation Policy

Due to scheduling and routing reasons, my deposit/fee is not refundable, unless I notify Interstate Moving & Relocation Group, INC in writing within 72 hours after booking at of my intent to cancel the estimate. A 4% cancellation fee of the deposit will be charged on all credit card refunds. If the first scheduled pickup date is within 5 business days of the date I reserve my move, then my deposit is non-refundable. I understand that if I cancel my move after 72 hours, I am only entitled to receive a credit of my deposit for future interstate moving services to be used by the cardholder within a 12 month period from the date of cancellation. All refunds will be processed by the next billing cycle.


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